Frequently Asked Questions
Clubs


We accept Visa, Mastercard, American Express and Discover.

We send them via the US Post Office. We've found this method to be the most economical and pretty fast. It usually takes up to ten working days to get your stamps to you, in the US, (Canada and International can take up to four weeks) but most times, it's quicker! And the price! You can't beat our shipping prices!

You can update your club credit card under the My Account menu by clicking on My Clubs menu item. If you are currently logged in, you can Click Here to go to the My Clubs page.

You can update your club address under the My Account menu by clicking on My Clubs menu item. If you are currently logged in, you can Click Here to go to the My Clubs page.
Please note: we need your new information before the 20th of the month for the next month's Stamp/Die Club Shipment.

First, make sure you are signed into your account. If you see a pink heart next to our logo on the shop page, then you will see your club discount in the Summary section during checkout. If you do not see a pink heart at the top of the Shop page next to our logo, then you are not getting your club discount, please contact us so that we can update your account.

In order to keep all of our Club Prices so low, we are unable to offer an opt-out, exchange or return option. We package and ship in bulk to make sure our prices are the lowest in the industry. If you find that a club set is not to your liking, please check out the video and on-line gallery for inspiration. It might not be a stamp set you would have purchased on your own, but once you see what our Design Team has created, we are confident you'll soon love them!

Absolutely not. Your consecutive months will just pick up where they were, so no lost months here.

Yes, unfortunately you will have to start over, so make sure that's what you really want to do before you cancel.

We are sorry to see you go, but we do understand sometimes this might happen. In order to cancel your Stamp or Die Club Membership, you need to cancel before the 20th of the month. We label and package club shipments by the 21st of the month and cannot make any changes after the 19th of the month. In order to cancel your Card Kit Club, you need to cancel by the 5th of the month. To cancel, click on the MY ACCOUNT on the top menu and then click on My Clubs menu item.
Club Points







Orders

The PERSONALIZED Clear Stamps will ship approximately 12 weeks after ordering and will ship separately from other items ordered. If you have not received your stamp within 16 weeks of ordering and you are in the USA, please let us know. International customers, please allow additional time for shipping.

We are unable to add items to orders that have already been placed. We are also unable to combine orders. If you have accidentally ordered a duplicate item, you may return it (unused and unopened) to us and we will issue a gift certificate to you. Club stamps and dies are unable to be returned or exchanged.
Products

The FRAMELIT Flip-it Dies work in the Cuttlebug and any other machine on the market that cuts wafer thin dies. Just a note, on some machines, you might need the extended (longer) cutting pads and platform for the larger dies.

Ahh, these are popular! You can find them on our website here: Link to Storage Sheets.

Our stamps are made from yellowing resistant photopolymers and are latex free. These polymers are designed and produced for the printing industry and are meant to carry and transfer ink. {This is why they stamp so well!} The stamps from Asia are produced from vinyl or silicone based materials, and aren't designed for a quality impression. We are proud to say we use the highest quality photopolymer for our stamps and they are PROUDLY made in the USA.

Photopolymer clear stamps can and should last a lifetime. There is no specific life span on photopolymer clear stamps, with proper use and general cleaning and care they should last as long as traditional rubber stamps.

Stephanie's favorite way is with cheap baby wipes!
However, if you're an obsessive-compulsive, they do make cleaner specifically for clear stamps. Also, if for some reason your stamps start to lose their tack, you can wash them with soap and water. Never soak or let any of your stamps sit in a solvent or alcohol based cleaner, because they can break down all types of stamps. We also recommend not using solvent inks on the clear stamps.

Photopolymer clear stamps normally will stay sticky and adhere well for years to come to your blocks, if they lose their tack simply wash them with soap and water or the clear stamp cleaner.
For best results, do not store your stamps on the acrylic blocks. Instead, return them to their original plastic sheets (where their other stamp friends are!) ;)
Shipping


Yes, we ship the clear stamps and exclusive dies (some exceptions for bigger dies) international for only $3.50 per set ($2.50 to Canada). Shipping for other items varies. Please add an item to your shopping cart and use the shipping estimator to view the shipping amount.

We are sorry, but once an order is placed, it is immediately sent to our processing center. They pull, pack, and ship in the order they are received and are unable to combine orders. Please make sure your order is complete before you hit the final button and remember, orders over $100 after discounts in the USA get FREE shipping.
Website

Your code will not work if you are entering it in the coupon code box. You need to choose Gift Certificate as your payment method when checking out. Scroll to the bottom of the screen and enter the code in the Gift Certificate box. Then choose another payment method to complete any remaining balance.

We're sorry for any inconvenience as we transition into our new website. Please make sure you are going to the login screen through this URL: https://thestampsoflife.com/customer/account/login

We are working on this issue, but until we can get it fixed, if you have any products in your cart that went out of stock after you added it to your cart, the View Cart button will not be displayed. You will need to remove the out-of-stock product from your cart from the shopping cart drop-down window. Once all out-of-stock products are removed, then you will see the View Cart button.

The addresses should still be in your Address Book, but since we moved to a new website, you will have to reassign which address to use as your default addresses. Go to "MY ACCOUNT", then "Address Book". Find the address that you would like as your default and click on the "Edit" link. Click on the checkboxes at the bottom of the address fields and save.

First signin to our Shop page, then go to "My Account" page. Click on the "Edit" link under the "Contact Information" box. Type a name in the "Nickname" field. This name will be publicly displayed when you post to our gallery. You should now be able to upload to our gallery. If you still don't see the upload button at the top of the gallery page. Try signing out of the shop, closing your browser and then sign back into the shop and try again. If you still don't see the upload button after following these steps, please contact customer support.
Other

We accept Visa, Mastercard, American Express, Discover and Paypal.

Well, it's the price you pay for living in our great state. Stephanie lives in California too, and it's what happens when you live in the same state as the company you order from. AND, our state needs the funds. Bad. But yuck, no more politics talk...too boring!

We allow crafters who individually hand make finished items for resale to use our designs as long as the quantity manufactured or sold of any given design is handmade and does not exceed 200 pieces. If possible, please credit 'The Stamps of Life' somewhere on each creation. We do not allow our designs to be used in any type of mass manufacturing process, whether this be via mechanical, photographic or handmade means. When sharing your work on the internet in galleries, message boards, etc., please link to our website, www.TheStampsofLife.com so others can find our great products. :)

Thanks! We get so many compliments on our song choices. Since we are a business, we purchase the commercial license on our music. You should be able to find info on the songs on iTunes or Amazon.
Here are the songs we use:
Only You Can Make Me Happy by The Fire Apes
Indie Rock Girl by TV/Tv
Picture Perfect by Daddy's The Engine
All Of A Sudden by Telekinesis
Tell Me You'll Be There by Everyday Sunday
Here are the songs we use:
Only You Can Make Me Happy by The Fire Apes
Indie Rock Girl by TV/Tv
Picture Perfect by Daddy's The Engine
All Of A Sudden by Telekinesis
Tell Me You'll Be There by Everyday Sunday